Training menu

All training days can be a combination of different courses or topics. 

Together, we can determine what will be right for your business.  Below are some examples in alphabetical order, the list is non-exhaustive and more training courses are designed regularly.

  • Appraisal and performance review techniques
  • Briefing & meeting structures
  • Company onboarding
  • Conducting behaviour based interviews
  • Cost control, par levels and ordering
  • Challenging conversations
  • Departmental introduction
  • Efficient scheduling
  • Generational insights
  • Giving and receiving feedback
  • Guest journey
  • Managing negative feedback & complaint handling
  • Personal presentation
  • Telephone communication
  • Time management skills
  • Team training guidance
  • Upselling techniques
  • Workplace etiquette

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